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Customer service : skills for success / Robert W. Lucas.
Author
Lucas, Robert W.
Published
New York : McGraw-Hill Education, 2019.
Call Number
658.812 L933C 2019
Location
Songkhla
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Keeping the customer satisfied : a guide to field service / Eastman Kodak Company.
Published
Wisconsin : ASAC Qality, c1989.
Call Number
658.812 K26 1989
Location
Songkhla
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Project stakeholder management / Pernille Eskerod and Anna Lund Jepsen.
Author
Eskerod, Pernille.
Published
Burlington, Vt. : Gower, c2013.
Call Number
658.404 E75P 2013
Location
Songkhla
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Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton.
Author
Ford, Robert C.
Published
Clifton Park, N.Y. : Delmar, Cengage Learning, c2012.
Call Number
338.4791068 F711M 2012
Location
Songkhla
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Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale / Robin Lent and Genevive Tour.
Author
Lent, Robin.
Published
Hoboken, N.J. : Wiley, c2009.
Call Number
658.85 L574S 2009
Location
Songkhla
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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ... [et al.].
Author
Zeithaml, Valarie A.
Call Number
658.8 S491 2024,e-book
Location
Songkhla
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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
Author
Zeithaml, Valarie A.
Published
Boston : McGraw-Hill, c2003.
Call Number
658.8 Z48S 2003
Location
Songkhla
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The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / Shep Hyken.
Author
Hyken, Shep.
Published
Hoboken, N.J. : Wiley, c2009.
Call Number
658.812 H995C 2009
Location
Songkhla
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Take their breath away : how imaginative service creates devoted customers / Chip R. Bell and John R. Patterson.
Author
Bell, Chip R.
Published
Hoboken, N.J. : John Wiley & Sons, c2009.
Call Number
658.812 B433T 2009
Location
Songkhla
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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl.
Author
Chopra, Sunil,
Published
Boston : Pearson, c2013.
Call Number
658.7 C549S 2013
Location
Songkhla
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